Contact
Write to us
A question, something that doesn’t work, an idea, or a privacy request: it reaches the team directly, and we answer by e-mail, usually within a few days. Already using the app? Settings → Report a problem sends your app version and device along, which helps us find a bug faster.
Thanks, it’s sent
We read every message and answer by e-mail, usually within a few days.
What happens with your message
- What
- Your e-mail, the name if you give one, the topic, your message, the language of this page, and when you sent it.
- Why
- To answer you (GDPR Art. 6(1)(b), or 6(1)(c) for a privacy request). Never for advertising.
- Who sees it
- The Carpemind team only.
- How long
- Up to 12 months after we answer, so we can follow up; a privacy request as long as the law asks us to show we handled it.